Terms of service

OVERVIEW
By using our website or placing an order with East TX Stitches, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site or services.

ORDERS
When you place an order, you are making an offer to purchase. We may accept or decline any order at our discretion. Orders are not final until payment is processed.
Custom items and personalized embroidery follow our Refund Policy.

PRODUCT INFORMATION                                                                                              We do our best to display products accurately, but colors and appearance may vary depending on your device. Product descriptions and availability may change at any time.

PRICING AND PAYMENTS                                                                                        Prices may change without notice. Taxes, shipping, and fees are added at checkout. You agree to provide accurate payment and billing information and authorize us to charge your payment method for your order.

SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you

CUSTOMER-PROVIDED ITEMS                                                                                        If you provide your own merchandise for embroidery, you agree to our Customer‑Provided Merchandise Waiver. East TX Stitches is not responsible for damage to customer‑supplied items and cannot replace or reimburse them.

INTELLECTUAL PROPERTY                                                                                              All designs, logos, images, and content on our website belong to East TX Stitches. You may not copy, reproduce, or use our content without permission.

PROHIBITED USE                                                                                                          You may not use our site for unlawful purposes, to harm others, to submit false information, or to interfere with the operation of the website.

THIRD-PARTY SERVICES                                                                                                  Our store is powered by Shopify. Shopify is not responsible for your purchases, and we are not responsible for third‑party websites or tools you choose to use.

ERRORS AND CHANGES
We may correct errors or update information on the site at any time, including after an order is placed.

LIMITATION OF LIABILITY
East TX Stitches is not liable for indirect or consequential damages arising from your use of our website or products.

GOVERNING LAW                                                                                                    These Terms are governed by the laws of the State of Texas.

CONTACT INFORMATION
For question, email us at easttxstitches@gmail.com.